Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Frequently Asked Questions

Can you do custom orders?

Yes! Yes! Yes!

Custom orders are a lot of fun for me!

I'll do my best to accommodate your needs and am happy to tweak any of my designs as best I can to make your custom item exactly what you want! If you like a design but don't like the medium it is on, I'm happy to discuss other options with you. If you'd like to recreate something you've seen in a big box store, but it wasn't the right size or just didn't have the right "feel", I'd be happy to discuss it with you!

Sometimes I'm restricted by the details of a cut file, which makes changing sizes a bit difficult.

I'll always send you a proof of your design before you commit to an order!

You can reach out to me here, via email, or on social media!

Pet Friendly Studio!

Old North Republic is a pet-friendly studio! My cats and dogs are always taking up some prime napping real estate while I work.

That being said, I make every effort to make sure that your item arrives WITHOUT their sprinkles of love (hair) but I might miss one or two along the way.

If you have severe allergies, please contact me prior to placing your order to discuss.

I had a problem with my order...

As much as I wish your item were handled with the care I would take delivering your order in person, once an item leaves my hands, it is out of my control. Temperature is only one of the variables that can affect your item(s) while in transit, but it can have a big impact. I take every possible precaution to prepare your item for shipping to ensure it arrives to you in pristine condition.

If you have a problem with your item, PLEASE reach out to me instead of just leaving a bad review.

This shop has a TWO WEEK window for reporting damage or defects in your item. Any problems reported out of this window are not the responsibility of this shop - no refunds or replacements will be given. Notice of this policy is given at purchase.

Legal imprint