The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Yes! Yes! Yes!
Custom orders are a lot of fun for me!
I'll do my best to accommodate your needs and am happy to tweak any of my designs as best I can to make your custom item exactly what you want! If you like a design but don't like the medium it is on, I'm happy to discuss other options with you. If you'd like to recreate something you've seen in a big box store, but it wasn't the right size or just didn't have the right "feel", I'd be happy to discuss it with you!
Sometimes I'm restricted by the details of a cut file, which makes changing sizes a bit difficult.
I'll always send you a proof of your design before you commit to an order!
You can reach out to me here, via email, or on social media!
Old North Republic is a pet-friendly studio! My cats and dogs are always taking up some prime napping real estate while I work.
That being said, I make every effort to make sure that your item arrives WITHOUT their sprinkles of love (hair) but I might miss one or two along the way.
If you have severe allergies, please contact me prior to placing your order to discuss.
All decals are cut on Orcal 651 indoor/outdoor quality vinyl. They will hold up to going through a car wash, rain, snow, etc. as long as they are applied according to the instructions included with each decal.
I've specified that they are not dishwasher safe because the heat and water combination interferes with the adhesive on the back of the decal. This usually isn't with the first wash, so if it accidentally goes through a cycle, your decal may be okay.
Decals without letters have held up on one of my coffee cups and tumblers for a while with regular passes through the dishwasher, so it really just depends on the design.
Sizing is provided under "Item Details" for every listing.
No problem! Don't fret! Reach out to me! Please contact me prior to leaving a bad review. I do my best to make every customer happy with their purchase.
I can order any of the colors provided by my supplier, Orcal.
Matte finishes are only available in black and white - other colors are only available in Orcal 631 grade vinyl, which is recommended only for indoor applications.
I'm happy to order whatever color you need, lead time on special request colors is approximately 2+ weeks for delivery to my shop, turn around after it is received is about 1-2 days.
As much as I wish your item were handled with the care I would take delivering your order in person, once an item leaves my hands, it is out of my control. Temperature is only one of the variables that can affect your item(s) while in transit, but it can have a big impact. I take every possible precaution to prepare your item for shipping to ensure it arrives to you in pristine condition.
If you have a problem with your item, PLEASE reach out to me instead of just leaving a bad review.
This shop has a TWO WEEK window for reporting damage or defects in your item. Any problems reported out of this window are not the responsibility of this shop - no refunds or replacements will be given. Notice of this policy is given at purchase.
99% of the time, YES, absolutely! Just drop me a line, let me know which design you're looking for, and I'll do my best to reactivate the listing.
I make every effort to keep prices low to fit into most budgets. That being said, rarely can I offer bulk pricing. While it doesn't hurt to ask, please don't expect significant price slashing.